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Frequently Asked Questions

Below are frequently asked questions
regarding our services, venue, & pricing 


Do you have a professional event planner?

Yes Kathy Pugh is our experienced event planner onsite.

Who will be our point person prior to the day of our event and on the day of our event?

Our onsite event planner Kathy will help you from the day of your booking and on the day of your event.

How many guests can you accommodate?

We can accommodate an intimate gathering for as small as 25 guest and experienced enough to handle up to 500 guests. Our venue room sizes vary.

How do I secure my event date for the space I would like?

Wedding initial deposits are $1,000 at time of booking.   Corporate and dinner events have an initial deposit of $750.00.  Luncheons have deposits of $350.00 and Luncheon Showers have deposits of $250.0. upon signing of contracts.  Wedding and large corporate events will also require additional deposits prior to their events.  Deposits are non-refundable. 

How do I pay for my deposit?

We accept cash, check, company check or any major credit cards.

What is the cancellation policy?

Unfortunately, we do not offer refunds.  Your non-refundable deposit payments and deposit payment plans secure the date your book.  Also, the final payment is due 7 days prior to your event or wedding reception. 

Do you have off-season dates and pricing?

Peak wedding date season is from May until November.  Prime Holiday parties is during December. So we offer off season pricing for the months of January-February-March and Early April.

Is there a security deposit required?

No security deposit is required.  All deposit and deposit payments plans get applied to your balance.

Are table, chairs and linens provided for my event?

Table and chairs are provided with white linens and white linen napkins. Floor length linens are included in Gold and Platinum packages along with chair covers and ties.  Chiavari Chair are slight charge added to your package.   Upgraded linens can be purchased at a minimal charge with a variety of color and texture. 

When is the final payment due?

One week prior to your event date unless other arrangements have been made.  Corporate events can be set up via approved direct billing.  Special final payments options vary upon events.   Most private events final payment is due 7 days prior to their event via cash or bank cashier’s check.

Do you allow us to bring in our own alcohol?

We do not have a liquor license for you to bring in any outside alcohol.  We supply all alcohol for your event.

Do you have a food and beverage minimum?

We do not require a food an beverage minimum. 

Can I bring in a cake from a bakery?

Cakes are included in some of our packages.   Cake and candy stations can be provided by our clients.

Must I use a list of approved vendors?

Your event your way.  You can choose any vendors you like for your event.  No food is allowed from outside vendors except if we are not capable of preparing.  A cake can be supplied from a certified bakery.  D’Andrea to supply all beverages.   

How early can vendors get in to set up?

Times vary and can be arranged through our event Planner.

What time does my guests and vendors have to leave the facility?

On your contract it will have your time frame for your event.  Vendors will be able to tear down and exit ½ hour after the closing time of your event.  No event can be scheduled after midnight.  Nothing good happens after midnight!

Can cars stay overnight in your parking lot and shuttle service?

Guests can leave their cars in our lot and pick them up the next day.  Uber and Lyft is very popular and

hotels offer van shuttle service before the event begins and after it ends.

Is there a coat check?

During cold months, there is a coat room and often has an attendant that charges $1.00 per coat.

Is the venue handicap accessible?

There is a ramp in the front of our building for main floor parties.   We assist handicap needs to the lower level.  There is no elevator in our venue.  All restroom at each level are handicap accessible.

Do you have signage or other aids to direct guests to our event?

We have a marquis as you walk in to help directing your guests and often have a greet at the door for the first hour of your event.

Do I have to provide insurance for my event?

No.  You do not need personal insurance for your event.  Vendors hold their own insurance for their liability. 

When do I need to have everything out of our event space?

We require everything out of the place at the end of your event.  Weddings and special social events, our staff will pack up all your special items at the end of the night for you to bring to your designated vehicle.

Are there decorating or other restrictions?

Confetti, glitter, bubbles, silly-string, rice, birdseed and smoke machines are not permitted. Nothing may be affixed to the walls of the facility.  No fireworks or sparklers are allowed inside.   Enclosed candles are allowed. 

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