Below are Positions that are now Available
To Apply please call: 815-459-7234 or email us at: Kathy@dandreabanquets.com>
Banquet Server Job Description and Duties
Employed by a catering service or a hotel, banquet servers are roaming non-standard waiters and waitresses. In a typical restaurant setting, the wait staff will have tables they are assigned to cover, but banquet servers are responsible for accommodating all guests at a function while circulating the room. Anticipating the needs of the guests and responding politely to their requests are commonly required tasks.
Banquet servers set up for events, carry trays, serve guests, and clean up at the event’s conclusion. Set up can include putting out tablecloths and place settings, arranging table placement, and putting up a buffet. A banquet server’s duties during the event can vary based on the situation, but, in general, they must be able to focus on the job while staying on their feet and moving about freely, which can include bending, climbing stairs, and carrying items weighing 25 pounds.
Good communication is important, as is being able to follow directions efficiently and meeting the physical demands of the job. A positive attitude while on the job is also essential. Banquet servers must adhere to health and safety standards at all times, even when closing down at the end of the event, which may include breaking down the table set up and taking tablecloths and linens to the laundry.
Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in the designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain the confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.